Shipping Policy
At Shudh Ayur Pharma, we are dedicated to delivering high-quality health and wellness products promptly and efficiently. Please review our Shipping Policy to understand our processes, timelines, and charges.
1. Shipping Coverage
We currently offer shipping services across India. For international orders, please contact our customer support team for assistance with availability and shipping options.
2. Order Processing Time
Orders are processed within 1-2 business days following payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
A confirmation email with tracking details will be sent once your order has been dispatched.
3. Shipping Duration & Delivery Estimates
Standard Shipping: Delivery within 5-7 business days, depending on your location.
Express Shipping: Delivery within 2-4 business days (available in select locations).
Note: Delivery times may vary due to factors such as weather conditions, strikes, or unforeseen logistics delays.
4. Shipping Charges
Standard Shipping: Free for orders above ₹999; nominal charges apply for orders below this amount.
Express Shipping: Additional charges apply based on location and package weight, displayed during checkout.
5. Order Tracking
After dispatch, you will receive a tracking number via email or SMS. Use this tracking number to monitor your shipment’s status on the courier partner’s website.
6. Undelivered or Lost Shipments
If your order is not delivered within the estimated timeframe, please contact our customer support team promptly. In cases of lost shipments, we will initiate an investigation and offer a replacement or refund as appropriate.
7. Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, notify us within 48 hours of delivery, including photos of the product and packaging. We will arrange a replacement or issue a refund in accordance with our Return & Refund Policy.
8. Accurate Shipping Information
Please ensure your shipping address and contact details are accurate at the time of purchase. Shudh Ayur Pharma is not responsible for delays or non-delivery caused by incorrect or incomplete address details.
9. Policy Updates
We may revise our Shipping Policy periodically to enhance our services. Any changes will be updated on our website with the effective date.
10. Contact Us
For any shipping-related inquiries, please reach out to:
Shudh Ayur Pharma
Email: Shudhayurpharma@gmail.com
Phone: 6284683462
Thank you for choosing Shudh Ayur Pharma. We appreciate your trust in our products and services.